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Support

Operator offers all customers to sign a maintenance agreement consisting of the following components:
  • Support agreement
  • Upgrade agreement with access to new versions and releases

Operator offers 2 levels of support:

  • Access to support in normal business hours in central Europe time zone.
  • Access to support 24/7

Support system

Access to the Operator support systems requires login and a service agreement with Operator.

Link to supportsystem: Operator support system

Education

Operator has various offers of educations mainly based on customized company training. Please contact your local Operator partner regarding Education offers.